Privacy Policy
Counsel CPAs, LLP — Privacy Policy
Last Edited on 09/15/2026
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, mobile phone number, credit card information or other details to help you with your experience.
If you choose to enroll in our Text Message Service, we also collect your mobile phone number and a record of your consent to receive text messages from us.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, use Live Chat, open a Support Ticket, opt in to receive text messages from us, or enter information on our site.
You may also provide us with feedback on our products or services.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, opt in to text messaging, or use certain other site features in the following ways:
-
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
-
To improve our website in order to better serve you.
-
To allow us to better service you in responding to your customer service requests.
-
To administer a contest, promotion, survey or other site feature.
-
To quickly process your transactions.
-
To ask for ratings and reviews of services or products.
-
To follow up with you after correspondence (live chat, email, text message, or phone inquiries).
-
To send and respond to text messages if you have opted in to our Text Message Service.
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
-
Help remember and process the items in the shopping cart.
-
Understand and save users' preferences for future visits.
-
Keep track of advertisements.
-
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.
-
We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since every browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser: If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Text messaging opt-in data and consent are excluded from all of the above. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.
https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We have implemented the following:
-
Remarketing with Google AdSense
-
Google Display Network Impression Reporting
-
Demographics and Interests Reporting
-
DoubleClick Platform Integration
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add-on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.
See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
-
Users can visit our site anonymously.
-
Once this privacy policy is created, we will add a link to it on our home page or, as a minimum, on the first significant page after entering our website.
-
Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.
-
You will be notified of any Privacy Policy changes on our Privacy Policy Page.
-
You can change your personal information by emailing us at: WeAre@CounselCPAs.com
How does our site handle Do Not Track signals?
We honor Do Not Track signals. We do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we allow third-party behavioral tracking. This does not include text messaging opt-in data or consent, which is never shared.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
Should a breach of your unencrypted personal information occur, we will notify you as soon as possible and without unreasonable delay, consistent with California Civil Code § 1798.82. Notification may be delayed only where a law enforcement agency determines that notice would impede a criminal investigation, or as necessary to determine the scope of the breach and restore the reasonable integrity of our systems. We will notify you via email and via in-site notification.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law.
This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
-
Send information, respond to inquiries, and/or other requests or questions.
-
Process orders and to send information and updates pertaining to orders.
-
Send you additional information related to your product and/or service.
-
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CAN-SPAM, we agree to the following:
-
Not use false or misleading subjects or email addresses.
-
Identify the message as an advertisement in some reasonable way.
-
Include the physical address of our business or site headquarters.
-
Monitor third-party email marketing services for compliance, if one is used.
-
Honor opt-out/unsubscribe requests quickly.
-
Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at WeAre@CounselCPAs.com. You can also follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
Counsel CPAs, LLP — Text Messaging Terms of Use
By "Opting In" to or using a "Text Message Service" (as defined below) from Counsel CPAs, LLP, you accept these Terms & Conditions.
This agreement is between you and Counsel CPAs, LLP.
Definitions
"Opting In," "Opt In," and "Opt-In" refer to sending, requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages.
"Text Message Service" includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including text messages (such as SMS, MMS, or successor protocols or technologies).
Consenting to text messaging
By consenting to receive text messages from us, you agree to these Text Messaging Terms and Conditions, as well as our Privacy Policy, incorporated herein by reference.
Types of messages
If you consent to receive text messages from us, we will respond to text messages that you send requesting service, and we may send you text messages relating to your engagement with our firm — such as appointment reminders and confirmations, requests for documents or missing information, filing and deadline reminders, and notices about matters that impact your account or services.
E-SIGN disclosure
By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by replying STOP.
Text Message Service privacy policy
We respect your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you. This includes, but isn't limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Nonetheless, we reserve the right always to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. This Text Message Service Privacy Policy applies to your use of the Text Message Service and isn't intended to modify our general Privacy Policy incorporated by reference above, which may govern the relationship between you and us in other contexts.
Costs of text messages
We do not charge you for the messages you send and receive via this text message service. But message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.
Frequency of text messages
This Text Messaging Service is for conversational person-to-person communication between you and our employees. We may send you an initial message providing details about the service. After that, the number of text messages you receive will vary depending on how you use our services and whether you take steps to generate more text messages from us (such as by sending a HELP request).
Help
For help at any time, reply HELP to any text message from us, or contact us at WeAre@CounselCPAs.com or (661) 529-2727.
Opting out of text messages
If you no longer want to receive text messages, you may reply to any text message with STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. As a person-to-person communication service, opt-out requests are specific to each conversation between you and one of our employees and their associated phone number. After unsubscribing, we may send you confirmation of your opt-out via text message.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Counsel CPAs, LLP
101 N Brand Blvd., Suite 1230 Glendale, CA 91203 USA
(661) 529-2727
Last Edited on 09/15/2026